Where do I start?
Most customers start with AI Search. It's the cheapest way to get your knowledge base ready. Once it exists, switching on the AI Support Agent is a few clicks away.
How does billing work?
With 6-month billing the price is 30% lower than with monthly billing. Prices exclude VAT. E-invoices are available.
How many answers or conversations do I need?
Start with the free AI Search plan. Within a month you'll see your real number, then pick a plan. You can switch plans any time from your account.
Do I need to add a credit card right away?
Not for the free AI Search plan. You add a card only when you choose a paid plan.
Which languages does Askly answer in?
One language on the free AI Search plan, every language on all paid plans. Askly detects the customer's language and answers in it, even when your content is written in just one language.
Do I have to write the knowledge base myself?
On smaller plans you import it yourself from your website, FAQ, documents, templates or processes. On AI Search PRO we build it for you. On any AI Support Agent plan you can order setup by Askly for €1,500.
How hard is it to install?
One script on your website. WordPress has its own plugin. We'll help you install it if you need.
Why does the AI Voice Agent have a setup fee?
A voice agent needs its own build: call scenarios, knowledge base, integrations and testing. We do it together with you, for a one-time fee. On top of the monthly fee you pay €0.19 per call minute.
Can I combine products?
Yes. AI Search and the AI Support Agent share one knowledge base: build it once and it works in both. AI Support Agent plans already include some AI Search answers.