New Askly launches AI Voice Agent for customer service automation across all channels. Learn more

Pricing

Choose a solution, not a feature list.

Askly works in five channels and every language. Start with whatever eats most of your time today. Switch on the rest when you need it.

Save 30%

The AI answers your customers in web chat, on Facebook and on Instagram. Every plan has unlimited users. We only count AI answers.

Starter

If you want human-like AI to answer your customers

€195 /month excl. VAT

Billed every 6 months

Up to 500 answers a month
  • Answers in web chat and social media
  • Facebook and Instagram messages
  • Unlimited users
  • Knowledge base from your processes, templates, website, documents and integrations
  • Automated AI knowledge base management module
  • Analytics
  • Free AI Search for 500 answers
  • Setup by Askly (+€1,500)
Choose Starter

Smart

Higher volume, several brands and markets

€559 /month excl. VAT

Billed every 6 months

Up to 5,000 answers a month
  • Everything in Flex
  • Up to 10 domains
  • Automated AI knowledge base management module
  • Priority support
  • Free AI Search for 1,000 answers
  • Setup by Askly (+€1,500)
Choose Smart
  • An answer is a conversation the AI finished without a human reply. Handovers to your team and failed attempts don't count.
  • Every plan has unlimited users. Intercom, Zendesk and Freshdesk charge per user.
  • The lower prices apply with 6-month billing. Prices exclude VAT. E-invoices are available.

FAQ

Questions about pricing

Where do I start?

Most customers start with AI Search. It's the cheapest way to get your knowledge base ready. Once it exists, switching on the AI Support Agent is a few clicks away.

How does billing work?

With 6-month billing the price is 30% lower than with monthly billing. Prices exclude VAT. E-invoices are available.

How many answers or conversations do I need?

Start with the free AI Search plan. Within a month you'll see your real number, then pick a plan. You can switch plans any time from your account.

Do I need to add a credit card right away?

Not for the free AI Search plan. You add a card only when you choose a paid plan.

Which languages does Askly answer in?

One language on the free AI Search plan, every language on all paid plans. Askly detects the customer's language and answers in it, even when your content is written in just one language.

Do I have to write the knowledge base myself?

On smaller plans you import it yourself from your website, FAQ, documents, templates or processes. On AI Search PRO we build it for you. On any AI Support Agent plan you can order setup by Askly for €1,500.

How hard is it to install?

One script on your website. WordPress has its own plugin. We'll help you install it if you need.

Why does the AI Voice Agent have a setup fee?

A voice agent needs its own build: call scenarios, knowledge base, integrations and testing. We do it together with you, for a one-time fee. On top of the monthly fee you pay €0.19 per call minute.

Can I combine products?

Yes. AI Search and the AI Support Agent share one knowledge base: build it once and it works in both. AI Support Agent plans already include some AI Search answers.

See in one month how many questions Askly answers for you.

The free AI Search plan needs no credit card. Installation takes minutes.

  • One knowledge base
  • Five channels
  • Every language